Before any Hire agreement can be agreed Celtic Caterham must obtain the following form you:

• Copy of photo card drivers’ licence (address & ID must be up to date) 

• Online licence check – (Please note, DVLA licence checks can only be carried out on driving licences issued from mainland UK)

• Two proof of address from separate sources 

• Cleared a traceable security deposit of £1,000 (BACS, Credit/Debit Card, PayPal, etc.) 

• Signed rental agreement 

You must also meet the specified age limits within our policy which are: from 25 years to 75 years old. And have at least 2 years driving experience (Full UK, EU, AU, US, CA, NZ & SA licence types). 

 

Points or conviction Restrictions:

• Two, 3 point convictions are acceptable (i.e. 2x SP30’s, 3pts each) 

• Single 4 point offences are acceptable.

• Single 6 point SP30, SP50 and CU80 convections are acceptable.

• No more than one fault or outstanding incident/claim in the last three years. 

• No more than one fault or outstanding incident/claim in the last three years. 

 

Documentation must you obtain:

• Proof of address

• Electricity (bill/statement)

• Water (bill/statement) 

• Gas (bill/statement)

• Broadband/Landline 

• Council tax

• TV licence 

• Bank Statement

• Credit card bill / statement 

• Mortgage statement 

• Polling card 

• HMRC self-assessment / tax credit 

• Student loan 

• Shotgun licence

• Payslip 

• Mobile Phone Bills

• Pension letters 

• Car Finance Statement

• Loan Statement 

• Property deed

• An annual council tax bill 

• Polling card

• HMRC Self-assessment/tax credit 

 

All the above will be accepted, these documents must be dated within a three month period at the time of your booking. And must still be valid and in date on the day of your Driving experience. It is your responsibility to declare and produce new documentation (on request) if there are any changes in your circumstances that alter the above information between the date of booking and the date of the hire car experience, such as a change in home address or driving license convictions.

 

Deposit and Charges:
A non-refundable deposit payment of £50 or 10% of booking fee (which ever is greater) must be taken to confirm the booking. A confirmation of booking and receipt of deposit payment received will be emailed to you.
Full balance payment must be paid before or on day of hire, before any vehicle can be driven. 
A £1,000 excess is required before or on the day of car hire, before any vehicle can be driven and will be refunded in part or full following the satisfactory post inspection of the vehicle. Celtic Caterham Hire reserve the right to make a separate charges to cover the costs of repairs or work required if the vehicle is returned in an unsatisfactory condition for example:

Including loss or damage of but not restricted to the following areas;

• Engine sump

• Wheels

• Tyres

• Windscreen

• Interior 

• Body work 

• Vehicle accessories 

 

It is at the discretion of Celtic Caterham Hire as to what charges are required to cover the cost of repair or replacement to any loss or damage caused to a Vehicle or its accessorises while in your possession. A detailed invoice will be supplied to the customer on completion of the repair work or item replacement.

Vehicle Collections and Returns
Vehicle collection is between 8-9am. You must arrive on time for the collection of your hire car to ensure a thorough vehicle pre-inspection and handover driving brief.

Vehicle return deadline is 6pm. Any car returned past this time will incur the customer late fee of £50 per additional hour past the deadline. Please note a post hire vehicle inspection will need to take place after this time to ensure any excess deposit fees can be suitably refunded. 

The hire charge includes 125 miles per day, any additional mileage will be charged at 60 pence per mile. 
The vehicle will be handed over for hire with a full tank of fuel and must be returned with a full tank or refuelling charges will  be incurred. 

Cancellations and Rescheduling
We understand that on occasion you may need to cancel or rearrange your booking, you can do so by contacting us directly at Celticcaterhamhire@gmail.com Once a booking has been confirmed Celtic Caterham Hire are unable to offer any monetary refund, however, customers are able to amend the date for the bookings free of charge to any future date with in a 12 months, subject to availability. 

In the event of adverse weather conditions Celtic Caterham Hire reserve the right to reschedule your booking to ensure the welfare and safety of our customers and vehicle's.